Frequently Asked Questions
How do you handle shipments?
For small orders, we send goods by FedEx, DHL, UPS express service. For large shipments, we send goods by sea or by air in containers.
What is your delivery time?
Normally, we need about 30 days to prepare your goods. For orders in large quantities and customized orders, the time for shipment will be a little longer.
What is your term of payment?
Our standard term is 100% TT advance with order. However, it is negotiable under the condition of long-term strategic cooperation.
What customized services do you provide?
With abundant experience in OEM and ODM projects, we provide flexible and professional customized service based on your requirements.
How long is the warranty?
The warranty of our products is 24 months upon the receipt of your shipment under normal circumstances.
What certifications do your products have?
Our products are qualified with international certifications such as CE for Europe, UL for the United States, and KC for South Korea.